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Articles
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How to Setup The Linux Platform Device WIFI Network?
WIFI Setting in device: 1. Go to device administration page (put user: 0 PW: 12345, then ok) to choose network. 2. Choose Internet button. 3. Choose “Ethernet” in WiFi mode. ...
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How to Update Anviz Device (Linux Platform) Firmware?
Part 1. Firmware Updates Via Web Server 1) Normal Update (video) 2) Forced Update (video)Part 2. Firmware Updates Via CrossChex (video)Part 3. Firmware Updates Via Flash Drive ...
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How to Upgrade Anviz Firmware (ST Platform)?
Video for non-screen device Firmware upgradeVideo for device with screen Firmware upgradeStep 1) Get Firmware Upgrade Tool (Download Here) Connect device to your PC with RJ11 to USB cable or Mini ...
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How to Update Your Firmware to Support New Server Launched in Europe?
To enable the best performance of your device in Europe, please update your firmware to support our new server launched in Europe.What models support CrossChex Cloud System?Download the available f...
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How to Transfer Data from CrossChex Standard to CrossChex Cloud?
This is a quick start to set up an Anviz device that is currently connecting with CrossChex Standard to CrossChex Cloud. Firstly we should do the data migration from CrossChex Standard to CrossChex...
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How to Fix Error 2001 in Your FaceDeep 3 & FaceDeep 3 IRT?
Recently, we received several reports about user experience of Facedeep 3 & Facedeep 3 IRT. Some users may experience the difficulty with the system error code 2001 on Facedeep 3 & Facedeep3 IRTThe...
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How to Setup The Linux Platform Device Ethernet Network?
Ethernet Setting in device: 1. Go to device administration page (put user: 0 PW: 12345, then ok) to choose network. 2. Choose Internet button. 3. Choose “Ethernet” in WAN mode. ...
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Reset/Cancel The Admin Permission Guide(ST Platform)
Part 1. Anviz CrossChex Connection Guide 1) Connection Via Mini USB 2) Two Ways To Remove The Admin's PermissionPart 2. Reset Anviz Devices Admin Password 1) Reset Anviz Dev...
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How to Adjust The Keypad Sensitivity For A350
Recently, we developed some firmware that can adjust the keypad sensitivity for A350. There are 6 firmware for 6 levels. Level 1 is the highest sensitivity while level 6 is the lowest. In this way,...
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How to Backup The Data from One Device to Another by CrossChex Standard Software?
Backup the data from machine A and upload the data to the machine B The data only can be uploaded to the authorized machine. So you should check if the machine isauthorized before uploading the dat...