Technical Support

  This instruction will tell you how to add manual records. It is very common for employees to forget or miss punch. In this case, the system administrator needs to add records for them.   There ar...

  Q: How to punch using a password? A: To use a password to punch, you need to input the employee ID first and ok and then input the password.   Q: How to change the employee ID?  A: The employee I...

  CrossChex Cloud now supports the following Anviz models: C2 Pro, A350, A350C, VF30 Pro, EP300 Pro, EP30, CX Series ( CX2, CX2 Lite, CX7 ), W Series ( W1, W1 Pro, W1C Pro, W2, W2 Pro ),  FaceDeep ...

  Record>T&A Report View Page Report   Note: One line shows the attendance details of an employee for one day. When the employee is late/early/punch only once, the row will turn red. IN is the...

  There are two ways to schedule a shift.  Attendance>Schedule: For schedule for one employee or multiple employees. Organization>Employees: For schedule for employees one by one.   Notes:    1. Th...

  CrossChex Cloud supports two shift modes: Fixed Schedule & Weekly Flexible. Only one shift mode can be used for a Cloud account. So, you need to know which one fits your requirements before creat...

The most important thing for adding employees is registering from CrossChex Cloud instead of device since user data is synchronized from the cloud to the device. There are two methods to add employ...

  CrossChex Cloud is a cloud-based time and attendance management system without any software needed. You can use it anywhere you've got internet using any internet browser.   To start with CrossCh...

This first tutorial will help you create a new CrossChex Cloud account and configure the pre-settings page.   Notes:                1. Anviz provides four server options. Choose a server to create ...

  Before we get to the topic, please first make sure that you have correctly followed the procedure of connection.  Connect Device   There are many kinds of cases of Cloud connection failure. They ...