Please select product model from drop down tab
Company ID is indicated at your crosschex cloud.This information is only used for trouble shooting, it can only be viewed by you and our agent.
**Associated with the Warranty Period**
You can find serial number on back side of device or box tag, it's 16 digital number
You can find device firmware version under Setting-Basic Info
Please try to be as specific as possible. For product issues, include any additional details you think may be relevant, such as troubleshooting steps you've taken.