Please select product model from drop down tab
e.g. +18552684948
Company ID is indicated at your crosschex cloud.This information is only used for trouble shooting, it can only be viewed by you and our agent.
**Associated with the Warranty Period**
You can find serial number on back side of device or box tag, it's 16 digital number
You can find device firmware version under Setting-Basic Info
Please try to be as specific as possible. For product issues, include any additional details you think may be relevant, such as troubleshooting steps you've taken.